Landlords and Agent FAQ
Here you’ll find a list of the most common questions landlords and agents typically ask. If you have any further questions which aren’t covered here, check out the other FAQ sections, or get in touch using our contact form here
I need more than one advert what are my options?
We have a number of options for users needing to post more than one advert.
You can post single adverts which remain active for 31 days and cost £19.99, this is usually the best option if you have less than 4 rooms or properties to advertise.
We also provide multi advert packs which have monthly and yearly advertising options. These are best suited to users who have more than 4 rooms/properties they wish to advertise and allow you to save money, the more properties you advertise, the cheaper the overall cost.
View a list of our multi advert packs
How can students contact me?
There are two options, you can either allow a user to contact you through our website, or on each advert, provide direct contact details.
Contact Through Site
If you wish to keep your personal and contact details private, then students will be able to express their interest through our app. We will then notify you via email, using the email you provided in for your user profile, with all relevant details. Any personal details you enter into your profile aren’t displayed to other users.
When you post an advert, you will be given the option to provide a phone number, an email address and a link to your own personal website (if you have one), which will then be displayed to any registered users who view your advert(s), allowing them to contact you directly. Please be aware, although this method can be slightly more convenient, it can also result in unsolicited calls or emails which we (DiggzHunter) take no responsibility for.
Contact Through Social Media
Once you have registered, on your personal profile page you will see options allowing you to display links to your Facebook and Twitter accounts. If you fill in these options, users will be able to see your social media accounts and potentially contact you through those channels. If you prefer to keep your communications through our website, we advise you to leave these fields blank.
Can I upload CSV?
Not currently but this is a feature we hope to add to the site soon!
Can you list my properties for me?
We understand it can be fairly time consuming, if you would like us to list your properties/room for you we can do it for a small one-time fee get in touch with us to discuss your needs.
What payment options do you accept?
We currently accept payments through PayPal, as well as UK and EU credit/debit cards.
Do I need a PayPal Account?
No, if you don’t have a PayPal account you can still make a payment using a debit or credit card.
If you have further questions, see an issue or wish to report something then get in touch using our contact form here